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AI Development & Integration Services

At Screenlink Technologies, we build smart and automated AI systems that help businesses work faster and more efficiently. From AI voice receptionists to automated ordering and industry-specific solutions, our technology reduces manual work and enhances customer experience.

Our AI solutions use machine learning, NLP, voice recognition, and secure cloud integration to deliver accurate, reliable, and seamless performance. Each system is custom-built to fit your workflow, ensuring smooth operations and long-term scalability.

Whether you want to automate support, improve operations, or add intelligent features, Screenlink Technologies helps your business stay ahead with modern, future-ready AI integration.

Our AI-Powered Solutions

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AI Voice Receptionist

  • Handles incoming calls with natural, human-like conversation
  • Auto-schedules appointments and sends confirmations
  • Multi-language voice understanding for diverse customers
  • Reduces workload on front-desk staff
  • 24/7 availability with zero downtime
  • Real-time call logs & analytics for management
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Automated Ordering System

  • Smart product recommendations based on customer habits
  • Auto-updates inventory and prevents stock-out issues
  • Handles bulk and repeat orders without human input
  • Integrates with POS, ERP, or online store
  • Multi-channel support: WhatsApp, website, app
  • Reduces processing time and eliminates ordering errors
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SmartLab-AI

  • Automated test report generation with accurate formatting
  • Tracks lab workflow from test booking to result delivery
  • Reduces manual entry errors in lab operations
  • Smart insights: abnormal value detection & flags
  • Integrates with equipment machines & lab devices
  • Instant report sharing via SMS/WhatsApp/email
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WhatsApp-Based Dental Agent

  • Auto appointment booking and patient reminders
  • Pre-treatment and post-care instructions auto-send
  • Handles FAQs about procedures, pricing, and timings
  • Manages follow-ups for missed or delayed appointments
  • Sends promotional messages legally via WhatsApp API
  • Reduces front desk workload and improves patient communication
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AI Chatbot (Multi-Industry)

  • Learns your business and replies like a trained staff member
  • Handles support tickets, FAQs, leads & sales queries
  • Available on website, WhatsApp, Facebook & mobile apps
  • Real-time escalation to human agents when needed
  • Reduces response time to seconds
  • Provides conversation analytics & customer insights
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AI Document & Data Extractor

  • Converts scanned documents into structured data
  • Extracts invoices, receipts, reports, IDs automatically
  • Reduces manual data entry and errors
  • Supports multi-language OCR processing
  • Integrates with CRM/ERP for auto-sync
  • Helps businesses process documents 10x faster
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AI Predictive Analytics Engine

  • Forecasts sales, demand, and customer behavior
  • Reduces forecasting errors using ML models
  • Provides insights for production planning & purchasing
  • Helps prevent overstocking or understocking
  • AI-powered trend & seasonal analysis
  • Real-time dashboards for management decisions
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AI Workflow Automation Bot

  • Automates repetitive business tasks end-to-end
  • Smart routing of tasks to teams or tools
  • Reduces operational costs and delays
  • Syncs across CRM, ERP, HRM & accounting systems
  • Sends auto-alerts, reminders, and notifications
  • Custom rules and logic based on your business needs

Smart AI Services Overview

AI Solutions

Screenlink Technologies offers a range of smart AI solutions designed to automate, optimize, and enhance your business processes. Browse each tab to quickly understand how our services can add intelligence to your existing systems.

AI Voice Receptionist

Overview

The AI Voice Receptionist is a multilingual, voice-powered virtual agent that answers business calls in a natural and intelligent way. It combines real-time speech handling with advanced retrieval capabilities to provide accurate, context-aware responses for any company. With the ability to seamlessly handle multiple conversations simultaneously, it reduces wait times and ensures a professional caller experience. Its adaptive learning improves over time, understanding customer preferences and frequently asked questions. Additionally, it can integrate with your existing CRM and scheduling systems to provide personalized support.

Current MVP Goal

Within two weeks, deliver an end-to-end working demo where a caller can:

  • Call the AI receptionist number.
  • Ask natural questions like What are your business hours?or Where is your office located?
  • Users can book Appointments and place orders.
  • Receive an accurate, fluent voice reply retrieved from real company data.

Core Functionality

  • Voice Interaction: Manages phone calls, listens to users, and replies with natural speech using Vapi.
  • Intelligent Search: Uses retrieval-augmented generation to pull accurate answers from company data.
  • Logging and Insights: Records transcripts, caller intent, and AI responses for analysis and quality checks.
  • Scalable Architecture: Designed as a multi-tenant platform so each company has its own data space, making the system reusable across industries.

Future Work

  • Human Escalation: Seamless call transfer to human agents for complex queries.
  • Learning & Memory: Adaptive improvement from past interactions and feedback.
  • Analytics Dashboard: Insights on call volume, unanswered questions, and response accuracy.

Automated Ordering System

Overview

Automated Ordering System is an intelligent platform that enables users to order food through natural chat-based interactions. The agent understands user intent, processes orders, and updates their status in real time while managing restaurant, admin, and rider coordination. It automates rider assignment, tracks deliveries, and collects customer feedback for performance insights. The system includes dedicated Admin and Rider Portals for management and transparency, creating a seamless and efficient ordering experience.

Features Implemented

  • Secure login and Google authentication.
  • Role-based access for admin, rider, and customer.
  • Developed Admin and Rider portals.
  • Integrated AI agent connected with the order database.
  • Added RAG for contextual understanding and live order updates.

Core Functionality

  • Customer Interaction: Manages phone calls, listens to users, and replies with natural speech using Vapi.
  • AI Order Management: The AI agent coordinates with the Order Manager and Rider Assignment Engine to assign riders and monitor active deliveries.
  • Real-Time Updates: The system continuously updates the order status for customers, riders, and admins through a shared database.
  • Admin and Rider Portals:
    • Admins: manage menus, orders, and rider data through the Management Portal.
    • Riders: update delivery status and view assigned orders through the Rider Interface.

Future Enhancements

  • Expand AI conversational capabilities
  • Introduce advanced analytics and performance optimization.
  • Add push notifications for customers and riders.
  • Enable multi-channel integration across WhatsApp, SMS, and other platforms.

SmartLab AI

Overview

SmartLab is a modern healthcare management platform designed to streamline clinic operations through structured workflows, AI-assisted features, and role-based access. The system brings together patient records, appointments, medical reports, complaints, and intelligent automation in one unified dashboard for clinics and diagnostic labs.

Current MVP Goals

  • End-to-end appointment booking and lifecycle tracking.
  • AI-assisted scheduling and report retrieval.
  • Centralized dashboards for all user roles.
  • Secure role-based access management.

Core Functionality

  • Role-Based Dashboards: Dedicated views for Admin, Receptionist, and Patient users to manage appointments, reports, and complaints efficiently.
  • AI Integration: The system uses an AI engine for natural language queries, report status checks, and automatic appointment creation, ensuring faster response times and reduced manual effort.
  • Appointment & Report Management: Handles scheduling, approval tracking, and report generation while keeping data synced across user roles.
  • Complaint Handling: Enables complaint submission, status updates, and resolution tracking through the unified dashboard.
  • Secure Access Control: Role-based authentication ensures data privacy and restricted access to sensitive medical information.

Future Enhancements

  • Expanded Health Records: Include medical history, prescriptions, allergies, and clinical notes.
  • Smart Notifications: Add SMS, WhatsApp, and email alerts for appointments and reports.
  • Advanced Analytics: Provide visual dashboards and insights for performance and trends.
  • Mobile Access: Develop Android and iOS apps for patients and staff.

WhatsApp-Based Dental Agent

Overview

The WhatsApp-Based Dental Agent is an intelligent automation system built to simplify appointment booking, cancellations, and payments for dental clinics. By integrating conversational AI with popular tools like Google Sheets and Stripe, the agent provides patients with a fast, intuitive, and fully automated experience, all within WhatsApp. It also sends automated reminders, reducing missed appointments and improving clinic efficiency. The system can handle multiple patient requests simultaneously while maintaining a personalized conversational tone. With real-time updates and seamless integration with clinic workflows, it ensures that patients have a convenient and hassle-free experience from start to finish.

Current MVP

  • Functional WhatsApp chat interface powered by AI for appointment booking and cancellation.
  • Real-time Google Sheets synchronization for managing appointments and patient records.
  • Stripe integration for automated payment processing and confirmation messages.
  • End-to-end workflow automation covering patient intent recognition, data updates, and message notifications.

Core Functionality

  • AI Chat Integration: Uses OpenAI conversational model to understand patient intent (booking, canceling, or inquiries) directly through WhatsApp
  • Google Sheets Integration: Syncs and manages patient details, appointment schedules, and history in real time.
  • Stripe Payment Gateway: Automatically generates and confirms payment links for dental appointments.
  • Smart Scheduling: Supports flexible booking, rescheduling, and cancellations.
  • Automated Reminders: Sends WhatsApp notifications for confirmations, updates, and reminders to reduce no-shows.

Future Work

  • Add multi-clinic support to handle multiple dental branches from a single backend.
  • Integrate calendar visualization for staff to manage bookings visually.
  • Implement AI-based follow-ups for post-treatment care and feedback collection.
  • Include analytics dashboard to monitor appointment trends, cancellations, and payment insights.
  • Add multi-language support for broader accessibility.

AI Chatbot

Overview

The AI Chatbot is designed to provide intelligent, context-aware responses using an in-house knowledge base. It operates through a Retrieval-Augmented Generation (RAG) pipeline powered by the Phi-3 Mini model. The chatbot is integrated with the existing Next.js frontend and hosted on a VPS for smooth and scalable performance.

Key Features

  • Contextual and adaptive replies using Phi-3 Mini.
  • Lightweight and scalable architecture optimized for VPS hosting.
  • Full local data support (CSV-based knowledge base).
  • Open-source, API-free deployment for cost-efficient operation.

Core Functionality

  • User Interface: Handles input and output between users and the chatbot.
  • Local LLM (Phi-3 Mini): Processes user queries, interprets intent, and generates context-based responses.
  • Company Dataset: Acts as the internal knowledge base used for training and retrieval.

Future Work

  • Speech-to-Text (STT): Let users communicate with the chatbot through voice input.
  • Text-to-Speech (TTS): Enable natural, voice-based responses.
  • Multilingual Support: Introduce multi-language communication to serve a broader global audience.

Empowering Diverse Industries with Smart, Scalable AI Automation

At Screenlink Technologies, our AI solutions adapt to any business model from customer communication to internal operations. We help organizations automate routine tasks, reduce workload, and deliver faster, more intelligent experiences.

Healthcare

AI receptionists, instant patient responses, appointment automation, reminders, and smart follow-ups.

Education

AI inquiry bots, admission automation, parent communication, alerts, and smart scheduling.

Retail

AI ordering, inventory sync, personalized product suggestions, and 24/7 customer support.

Diagnostic Labs

Automated reports, sample tracking, WhatsApp-based support, and zero-error data processing.

Restaurants / Food Services

Smart ordering, auto-inventory updates, WhatsApp ordering bots, and faster service automation.

Corporate Offices / Agencies

AI receptionists, task automation, HR support bots, internal communication bots, lead handling.

Why These Industries Benefit Most

High communication load

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Repetitive tasks automated

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Faster, accurate workflows

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Better customer experience

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Reduced operational costs

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Increased productivity

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Our Technology Stack

Technology Stack

AI & Machine Learning Technologies

We leverage cutting-edge AI technologies to build intelligent, adaptive, and future-ready solutions:

  • Python: Core language for AI & ML development
  • TensorFlow & PyTorch: Deep learning frameworks for building neural networks
  • OpenAI & Generative Models: Advanced NLP, chatbots, and content generation
  • Natural Language Processing (NLP) Engines: Text understanding, intent detection, and sentiment analysis
  • Speech-to-Text & Voice AI: Voice recognition, assistants, and automated call handling
  • Machine Learning Pipelines: Automated training, testing, and deployment of models
  • Computer Vision Models: Image recognition, document analysis, and lab automation
  • RAG & Vector Databases: Retrieval-Augmented Generation for knowledge-based AI solutions
  • Backend Development: Laravel (APIs), Node.js (Real-time systems & bots)
  • Frontend Development: React / Next.js for dynamic, responsive UIs
  • Databases & Storage: MySQL, PostgreSQL, MongoDB,
  • Cloud Infrastructure: AWS (EC2, S3, Lambda), Firebase
  • Communication APIs: Twilio, WhatsApp API, Email APIs
  • Integration & Automation: REST APIs, Webhooks, system connectors

Integration & Deployment Technologies

Our solutions integrate seamlessly into your business ecosystem using reliable, scalable, and modern development tools:

  • Backend Development: Laravel (APIs), Node.js (Real-time systems & bots)
  • Frontend Development: React / Next.js for dynamic, responsive UIs
  • Databases & Storage: MySQL, PostgreSQL, MongoDB, Redis
  • Cloud Infrastructure: AWS (EC2, S3, Lambda), Firebase
  • Communication APIs: Twilio, WhatsApp API, Email APIs
  • Integration & Automation: REST APIs, Webhooks, system connectors

Key Features of Our AI Solutions

Our AI solutions are designed to make your business smarter, faster, and more efficient. Each feature is crafted to automate tasks, enhance decision-making, and provide actionable insights, helping you achieve seamless operations and superior customer experiences.

AI-Powered Automation

Automate repetitive tasks across CRM, ERP, and SaaS platforms.

Predictive Analytics

Gain insights and forecasts for smarter business decisions.

Natural Language Processing

Understand and interact with users via chatbots and voice assistants.

Intelligent Workflow Management

Streamline processes and optimize operational efficiency.

Multi-Channel Support

Integrate AI across web, mobile, and messaging platforms.

Adaptive Learning

Systems that learn and improve over time for more accurate results.

Smart Reporting & Dashboards

Real-time insights with visualized data for quick decisions.

Seamless Integration

Connect AI with existing systems, APIs, and third-party tools effortlessly.

Why Choose Us / Key Advantages

Why Choose Us
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Delivering Smart AI Solutions with Precision and Excellence

At Screenlink Technologies, we don’t just provide AI services — we create solutions that transform your business. Here’s why clients trust us

Expertise

Our team combines deep AI knowledge, industry experience, and advanced technology to build intelligent, reliable solutions tailored to your business.

Speed

We develop and deploy AI systems efficiently, ensuring rapid implementation without compromising quality, so you start seeing results faster.

Customization

Every business is unique — our AI solutions are fully customizable to fit your workflow, processes, and specific industry requirements.

Dedicated Support

From training to ongoing monitoring and optimization, we provide continuous support to ensure your AI solutions evolve with your business needs.

Frequently Asked Questions We’re here to Help

We provide a wide range of AI solutions, including AI voice receptionists, automated ordering systems, SmartLab-AI for laboratories, WhatsApp-based AI agents, and custom AI chatbots. Each solution is tailored to your specific business needs and workflow.

The timeline depends on the complexity and type of AI solution. Simple systems like chatbots or voice assistants can be deployed in 3–6 weeks, while advanced systems like predictive analytics or SmartLab-AI may take 8–12 weeks. We provide a clear roadmap during the consultation phase.

Yes. All our AI solutions are designed to integrate seamlessly with your current systems, including CRM, ERP, POS, and other internal software. We use APIs, webhooks, and custom connectors to ensure smooth integration.

Absolutely. Depending on your business needs, our AI solutions can handle multiple languages for text and voice interactions, ensuring accessibility for a diverse customer base.

Absolutely. If your business has unique requirements, we can develop fully customized AI solutions tailored to your specific processes and goals.

We serve a variety of industries, including healthcare, education, retail, labs, restaurants, and corporate offices. Our AI solutions are adaptable and can be customized for other industries as well.

We provide complete training and documentation for your team to effectively use and manage the AI systems. Additionally, our support team is available to assist with any queries or troubleshooting.

Security is a top priority. All our AI systems use industry-standard encryption, secure cloud infrastructure, and best practices for data protection. Your business and customer data are fully protected.

Yes, we offer continuous support, updates, and optimization to ensure your AI systems evolve with your business and continue delivering maximum value.

Transform Your Business with AI

Discover how intelligent AI solutions can streamline your operations and drive growth. Request a demo or consultation today.

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